These are the most common hearing aid problems. If you are unable to rectify the problem yourself, please call us on 9457 6588 or drop in to our counter to have our reception staff check your hearing aid for you.
Is there any wax blocking the filter or output hole in the mould/dome?
Is the microphone blocked?
Is there any moisture or dirt in the tubing (for fully behind-the-ear hearing aids)?
The most common cause is a build-up of moisture in the hearing aid. Bring the hearing aid in to our clinic. The vacuum suction cleaning device at our counter, which will draw moisture and debris from your hearing aid for a thorough clean, can often restore a malfunctioning hearing aid.
If this is a recurrent problem, you may need to use your dehumidifier more often