Experienced Audiologists in Melbourne

Hearing and communication are vital to remain engaged with all life has to offer. Our audiology clinic in Melbourne is owned and run by audiologists, allowing a fully independent choice of hearing aids and hearing services. 

We understand the significant impact hearing loss can have on your quality of life. At DWM Audiology, we offer a range of hearing tests for adults and children, including a full diagnostic hearing assessment. Medical referrals are not required for our hearing assessments.

We also offer experienced support for people with hearing aids at an affordable price. This includes ethical hearing aid fittings, with extensive follow-up support, and a comprehensive hearing aid maintenance service. Independent survey results have demonstrated high patient satisfaction with our hearing aid services.

Our audiologists also specialise in tinnitus, hyperacusis, acoustic shock, misophonia and central auditory processing disorder (CAPD). One of our Directors, Myriam Westcott, is the most experienced audiologist internationally in the provision of acoustic shock evaluation and therapy.

At DWM Audiology we pride ourselves on our friendly and professional customer service and providing tailored and specialist hearing solutions. If you are looking for a hearing clinic in Melbourne, book an appointment with one of our audiologists today.

Our COVID-19 Safe Plan

All our staff are fully vaccinated.

We require you to wear a mask and sanitise on arrival.

Please reschedule your appointment if you have any cold or flu-like symptoms. 

The front door may be locked as the waiting room has capacity restrictions. If the door is locked, press the buzzer to speak to us when you arrive for appointments or are dropping hearing aids in for maintenance services.

Our Services

  • 5 star review  We want to thank Kate Moore, Meggan, Lou and staff for the amazing service they offer to our 98 year old mother. They never complain when we constantly phone for advice regarding mums hearing aids and Bluetooth connection. We will recommend your wonderful team & services to our friends. Thank you so much The Kenny Family

    thumb Helen Murphy
    August 6, 2022

    5 star review  Lu at reception was responsive, generous, kind, accomodating and extremely efficient when I called for assistance with my daughter's Misophonic symptoms. Despite being obviously very busy, Lu took the time to listen to me and provided clear, accessible information about the options I could pursue for my child through DWM Audiology. Thank you Lu, for your compassion and assistance - your response made such a difference. DWM Audiology is very clever to have such quality staff.

    thumb Sally Grant
    April 19, 2022

    5 star review  Miryam challenged me to use my aids to the fullest. She cranked them up and advised to give my brain 6 weeks to get used to the extra stimuli. It did. Thanks!!

    thumb Maxine Barry
    February 21, 2022
  • 5 star review  I definitely recommend DWM Audiology. I was initially unsure about what type of appointment would be the most appropriate for my particular situation, but Lu at reception was very patient and kind, and beyond helpful. She ran me through my different options and was very up-front about what services would be included/what the price would be etc. I ended up having a consultation with Dr Ashley Duns, and I couldn't find a negative thing to say if I tried. He took the time to really understand my symptoms and my situation, to fully explain what was going on for me, answer all of my questions, and tell me the strategies I can employ to manage it moving forward. Despite the lack of Medicare rebate on the service, I think it was undoubtedly worth it.

    thumb Loz
    February 17, 2022

    5 star review  I have been under the care of Myriam Westcott for around a year for an unusual hearing disability. She has demonstrates a very caring attitude and is highly skilled in her field. She is always very thorough in her explanations, and rationale for recommended courses of actions. I feel very well cared for by this practitioner.

    thumb Anthea
    February 13, 2022

    5 star review  Very knowledgeable, punctual. Would recommend.

    thumb Kevin Miller
    November 30, 2021
  • 5 star review  I have attended DWM Audiology frequently over the last 12 months with my mother who has recently been fitted with hearing aides. On every occasion we have found the staff to be very friendly and supportive. A particular mention must go to the lovely Lu at reception . Lu always greets us with a big smile, takes the time to check in with how we have been since our last visit , is very efficient , professional and attentive to our needs. She provides great customer service. We look forward to our next visit !

    thumb Nadia Boarotto
    September 14, 2021

    5 star review  Reception staff were very helpful. I had an appointment to get sleep plugs with Ash. He was great and I’m very happy with my new plugs. Much more effective then the ones I got from another Audiology clinic. Ash ensured I got a great fit. Highly recommend

    thumb RYAN SCHICKERLING
    August 26, 2021

    5 star review  I would like to compliment your wonderful receptionists, Lou & Megan-they we’re friendly, understanding & nothing was too much trouble for them, both with answering my questions as my initial point of contact & also when l had to ring for assistance when l accidentally disconnected my hearing aids from the phone app & needed stepping through the process of reconnecting them. They are both a great asset to your practice.

    thumb Soraya Walker
    August 26, 2021
  • 5 star review  I phoned DWM Audiology to enquire about Tinnitus as I believe my elderly grandmother may suffer from the condition. The receptionist was very helpful. She explained the process for the consultation clearly and took the time to email me information. So rare to have helpful, kind and understanding first point of call staff now a days. Thank you Lou.

    thumb Nat Ajro
    August 1, 2021

    5 star review  I called to make an appointment for my 1 year old son who I was concerned about. Due to COVID restrictions I was unable to get an appointment which is understandable. However Kate took the time to listen to my concerns over the phone. She is knowledgeable, she explained the likely causes and instructed me on what to do. She was so helpful and extremely kind to take the time to listen and reassure me that things would be ok with him. Thank you Kate.

    thumb Sonia Hatem
    June 3, 2021

    5 star review  My mother came to see Kate for her tinnitus. I wasn't sure what to expect but was really amazed with the results that my mum had after just one session. Kate taught my mum some practical tips for training the mind to shift its focus away from the tinnitus, particularly during times of stress etc. I highly recommend Kate to anyone who is suffering from tinnitus.

    thumb Teresa Torcasio
    March 10, 2021
  • 5 star review  Myriam your excellent approach with mutual patients has helped them in understanding Tinnitus, Hyperacusis and Acoustic shock disorder and helped in their journey of healing. Thank you for sharing your vast knowledge with colleagues.

    thumb Dr Peter Selvaratnam
    February 16, 2021

    5 star review  The rewards of having a consultation is that you get a thoroughly transparent and easily understood assessment of your hearing; an explanation of one's hearing aid and how to get the best performance from it; an independent explanation of how well the hearing aid is functioning and how it compares with getting a new one (in my case an 8 year old one was working at 97% and I would pay thousands of dollars to add 2% better performance to that as recommended by audiologists giving free hearing tests) and a back up of excellent maintenance of the device. On leaving, I immediately planned a good Christmas holiday which I would not have been able to afford if I had followed the recommendations of the freebie audiologists I had been consulting.

    thumb marguerite heppell
    December 27, 2020
  • 5 star review  We want to thank Kate Moore, Meggan, Lou and staff for the amazing service they offer to our 98 year old mother. They never complain when we constantly phone for advice regarding mums hearing aids and Bluetooth connection. We will recommend your wonderful team & services to our friends. Thank you so much The Kenny Family

    thumb Helen Murphy
    August 6, 2022
  • 5 star review  Lu at reception was responsive, generous, kind, accomodating and extremely efficient when I called for assistance with my daughter's Misophonic symptoms. Despite being obviously very busy, Lu took the time to listen to me and provided clear, accessible information about the options I could pursue for my child through DWM Audiology. Thank you Lu, for your compassion and assistance - your response made such a difference. DWM Audiology is very clever to have such quality staff.

    thumb Sally Grant
    April 19, 2022
  • 5 star review  Miryam challenged me to use my aids to the fullest. She cranked them up and advised to give my brain 6 weeks to get used to the extra stimuli. It did. Thanks!!

    thumb Maxine Barry
    February 21, 2022
  • 5 star review  I definitely recommend DWM Audiology. I was initially unsure about what type of appointment would be the most appropriate for my particular situation, but Lu at reception was very patient and kind, and beyond helpful. She ran me through my different options and was very up-front about what services would be included/what the price would be etc. I ended up having a consultation with Dr Ashley Duns, and I couldn't find a negative thing to say if I tried. He took the time to really understand my symptoms and my situation, to fully explain what was going on for me, answer all of my questions, and tell me the strategies I can employ to manage it moving forward. Despite the lack of Medicare rebate on the service, I think it was undoubtedly worth it.

    thumb Loz
    February 17, 2022
  • 5 star review  I have been under the care of Myriam Westcott for around a year for an unusual hearing disability. She has demonstrates a very caring attitude and is highly skilled in her field. She is always very thorough in her explanations, and rationale for recommended courses of actions. I feel very well cared for by this practitioner.

    thumb Anthea
    February 13, 2022
  • 5 star review  Very knowledgeable, punctual. Would recommend.

    thumb Kevin Miller
    November 30, 2021
  • 5 star review  I have attended DWM Audiology frequently over the last 12 months with my mother who has recently been fitted with hearing aides. On every occasion we have found the staff to be very friendly and supportive. A particular mention must go to the lovely Lu at reception . Lu always greets us with a big smile, takes the time to check in with how we have been since our last visit , is very efficient , professional and attentive to our needs. She provides great customer service. We look forward to our next visit !

    thumb Nadia Boarotto
    September 14, 2021
  • 5 star review  Reception staff were very helpful. I had an appointment to get sleep plugs with Ash. He was great and I’m very happy with my new plugs. Much more effective then the ones I got from another Audiology clinic. Ash ensured I got a great fit. Highly recommend

    thumb RYAN SCHICKERLING
    August 26, 2021
  • 5 star review  We want to thank Kate Moore, Meggan, Lou and staff for the amazing service they offer to our 98 year old mother. They never complain when we constantly phone for advice regarding mums hearing aids and Bluetooth connection. We will recommend your wonderful team & services to our friends. Thank you so much The Kenny Family

    thumb Helen Murphy
    August 6, 2022

    5 star review  Lu at reception was responsive, generous, kind, accomodating and extremely efficient when I called for assistance with my daughter's Misophonic symptoms. Despite being obviously very busy, Lu took the time to listen to me and provided clear, accessible information about the options I could pursue for my child through DWM Audiology. Thank you Lu, for your compassion and assistance - your response made such a difference. DWM Audiology is very clever to have such quality staff.

    thumb Sally Grant
    April 19, 2022
  • 5 star review  Miryam challenged me to use my aids to the fullest. She cranked them up and advised to give my brain 6 weeks to get used to the extra stimuli. It did. Thanks!!

    thumb Maxine Barry
    February 21, 2022

    5 star review  I definitely recommend DWM Audiology. I was initially unsure about what type of appointment would be the most appropriate for my particular situation, but Lu at reception was very patient and kind, and beyond helpful. She ran me through my different options and was very up-front about what services would be included/what the price would be etc. I ended up having a consultation with Dr Ashley Duns, and I couldn't find a negative thing to say if I tried. He took the time to really understand my symptoms and my situation, to fully explain what was going on for me, answer all of my questions, and tell me the strategies I can employ to manage it moving forward. Despite the lack of Medicare rebate on the service, I think it was undoubtedly worth it.

    thumb Loz
    February 17, 2022
  • 5 star review  I have been under the care of Myriam Westcott for around a year for an unusual hearing disability. She has demonstrates a very caring attitude and is highly skilled in her field. She is always very thorough in her explanations, and rationale for recommended courses of actions. I feel very well cared for by this practitioner.

    thumb Anthea
    February 13, 2022

    5 star review  Very knowledgeable, punctual. Would recommend.

    thumb Kevin Miller
    November 30, 2021
  • 5 star review  I have attended DWM Audiology frequently over the last 12 months with my mother who has recently been fitted with hearing aides. On every occasion we have found the staff to be very friendly and supportive. A particular mention must go to the lovely Lu at reception . Lu always greets us with a big smile, takes the time to check in with how we have been since our last visit , is very efficient , professional and attentive to our needs. She provides great customer service. We look forward to our next visit !

    thumb Nadia Boarotto
    September 14, 2021

    5 star review  Reception staff were very helpful. I had an appointment to get sleep plugs with Ash. He was great and I’m very happy with my new plugs. Much more effective then the ones I got from another Audiology clinic. Ash ensured I got a great fit. Highly recommend

    thumb RYAN SCHICKERLING
    August 26, 2021
  • 5 star review  I would like to compliment your wonderful receptionists, Lou & Megan-they we’re friendly, understanding & nothing was too much trouble for them, both with answering my questions as my initial point of contact & also when l had to ring for assistance when l accidentally disconnected my hearing aids from the phone app & needed stepping through the process of reconnecting them. They are both a great asset to your practice.

    thumb Soraya Walker
    August 26, 2021

    5 star review  I phoned DWM Audiology to enquire about Tinnitus as I believe my elderly grandmother may suffer from the condition. The receptionist was very helpful. She explained the process for the consultation clearly and took the time to email me information. So rare to have helpful, kind and understanding first point of call staff now a days. Thank you Lou.

    thumb Nat Ajro
    August 1, 2021
  • 5 star review  I called to make an appointment for my 1 year old son who I was concerned about. Due to COVID restrictions I was unable to get an appointment which is understandable. However Kate took the time to listen to my concerns over the phone. She is knowledgeable, she explained the likely causes and instructed me on what to do. She was so helpful and extremely kind to take the time to listen and reassure me that things would be ok with him. Thank you Kate.

    thumb Sonia Hatem
    June 3, 2021

    5 star review  My mother came to see Kate for her tinnitus. I wasn't sure what to expect but was really amazed with the results that my mum had after just one session. Kate taught my mum some practical tips for training the mind to shift its focus away from the tinnitus, particularly during times of stress etc. I highly recommend Kate to anyone who is suffering from tinnitus.

    thumb Teresa Torcasio
    March 10, 2021
  • 5 star review  Myriam your excellent approach with mutual patients has helped them in understanding Tinnitus, Hyperacusis and Acoustic shock disorder and helped in their journey of healing. Thank you for sharing your vast knowledge with colleagues.

    thumb Dr Peter Selvaratnam
    February 16, 2021

    5 star review  The rewards of having a consultation is that you get a thoroughly transparent and easily understood assessment of your hearing; an explanation of one's hearing aid and how to get the best performance from it; an independent explanation of how well the hearing aid is functioning and how it compares with getting a new one (in my case an 8 year old one was working at 97% and I would pay thousands of dollars to add 2% better performance to that as recommended by audiologists giving free hearing tests) and a back up of excellent maintenance of the device. On leaving, I immediately planned a good Christmas holiday which I would not have been able to afford if I had followed the recommendations of the freebie audiologists I had been consulting.

    thumb marguerite heppell
    December 27, 2020

Our Expert Team