Maintaining Your Hearing Aids

1. Ideally, handle your hearing aids while seated at a table with good lighting. Alternatively, with a towel or pillow on your lap.
2. Wipe your hearing aids and ear moulds/domes with a disposable tissue to remove wax and skin whenever you remove them from your ears.
3. If you have circuitry fitted in your ear canal, examine your wax filter closely. If it is blocked, it needs to be replaced.
4. Remove wax or debris from the air vent (if present) in your mould/hearing aid using the tool provided.
5. If you are wearing a fully behind-the-ear hearing aid: clean slim tubing as needed with your whisker; and examine your ear mould/dome closely, using your cleaning tool to remove any wax from the hole where the amplified sound is fed into your ear.
6. Use your cleaning tools carefully – do not damage your hearing aids by cleaning too vigorously.
7. Do not get your hearing aids wet. They need to be removed before having a shower, a bath, or a swim. They should also be removed at the hairdressers and before using hair products.
8. Use your dehumidifier every night to absorb any accumulated moisture.
9. Don’t drop your hearing aids onto a hard surface.
10. Keep your hearing aids in a cool, dry place away from children and dogs! The small batteries are dangerous if swallowed. Hearing aids seem to be attractive to dogs, and it is not uncommon for a hearing aid to be brought in for repair or replacement as a result of being chewed by a dog. This is not considered normal wear and tear, and repairs/replacement may not be covered by the warranty.