Hearing Aid Services

A hearing aid is a miniaturised amplifying device worn at the ear to assist people with a hearing loss. Hearing aids are part of a hearing rehabilitation program and require personalised fine tuning and ongoing maintenance support to achieve optimal results.

A hearing aid receives sound through a microphone, which converts the sound waves to electrical signals.  These signals are analysed, adjusted and customised by the processing chip and amplified to your level of hearing loss. The amplifier then sends these signals to the ear through a speaker.

The choice of hearing aid style will be determined by the technology required for your communication needs and level of hearing loss; by your preferences with regard to the appearance and visibility of the hearing aids; by your manual dexterity ability; and by the size and shape of your ears.

The level of technological sophistication should be matched to your communication needs and budget.

Learn more about choosing what hearing aid is right for you.

Hearing aid technology levels are set by the manufacturers to separate hearing aids into different performance and price categories.  These differences are largely based on noise processing features – the ability to detect and highlight a dominant speech sound in a noisy environment.  

People who rarely communicate in groups or significant levels of background noise may not need a sophisticated and expensive level of hearing aid technology. 

There is no Medicare rebate on hearing aids. Eligible patients may be covered under NDIS or under the Hearing Services Program.  

There is no Medicare rebate on hearing aids.  Eligible patients may be covered under NDIS or under the Hearing Services Program. 

There is no Medicare rebate on hearing aids or hearing aid maintenance, including batteries. Eligible patients may be covered for hearing aid provision and maintenance under NDIS or under the Hearing Services Program.

Hearing aids are highly sophisticated miniaturised devices that adapt to changing auditory environments and highlight a dominant speech sound in a noisy environment. The cost of hearing aids has been attributed to the amount of research and development required by the manufacturers to constantly improve their function and performance.   

Hearing aid prices vary from clinic to clinic depending on the ongoing support and service included in the cost.  We consider extensive follow-up Audiological support essential for a successful outcome. This allows us to support your adaptation to amplification and complete the fine-tuning of your hearing aids, so they are optimally matched to your individual communication and listening requirements.

We would not recommend purchasing hearing aids without follow up Audiological service being included in the cost.  It can be difficult to know when or even if this is needed, if it is not being offered or made readily available.

If you have a hearing loss, then hearing aids will be effective in both the management of your hearing loss and your tinnitus.  

Hearing aids, by amplifying external sounds around you, will result in your internal noise, or tinnitus, becoming less noticeable.

The average life of a hearing aid across the industry is about 5 years. With careful at-home maintenance and the maintenance support provided by our clinic, many of our clients are able to get longer with a life of 7+ years quite common.

Hearing aids are vulnerable to damage from moisture and need to be removed before having a shower, a bath, a swim or at the hairdressers. If they get wet, dry them carefully.

Our vacuum suction cleaning device at the reception counter draws moisture from hearing aids and may be able to restore them.  You will need to arrange a repair if they are not functioning. 

Every time you remove your hearing aid/mould/dome from your ear, you will need to wipe off any wax/debris with a tissue.

For fully behind-the-ear hearing aids, you will need to clean the output hole in your ear mould/dome to keep it unblocked and clean the tubing as needed with your whisker. Remove wax or debris from the air vent (if present) in your ear mould using the tool provided.

Learn more about everyday hearing aid maintenance.

As you “normalise” to the amplification provided by your hearing aids, you will become more reliant on your hearing aids and find it more difficult to cope without them.

Don’t worry about this – it doesn’t mean that your hearing has got worse or “lazy” – it simply means that the bar has been raised with regards to improved hearing. You have got used to hearing better and have got out of the habit of concentrating hard to compensate for your hearing loss.

Your hearing aids are now doing all this work for you – the job they are designed to do!